Shellpoint Partners, LLC Mortgage Complaint

Conventional fixed mortgage Loan modification,collection,foreclosure

Shellpoint Partners, LLC Mortgage department,

Conventional fixed mortgage Loan modification,collection,foreclosure Florida

The following is in reference to a new complaint. The previous one was completed. This is in reference to property located on : - - - - -, -, Fl -. This loan has been discharged in bankruptcy. The lien was extinguished when the property was foreclosed on -/-/2015. The account is closed. It needs to be updated as " cease & desist ''. I have requested a " release of mortgage " to Shellpoint Mortgage and have been unable to resolve this. I would like to purchase a home in the near future, and this is affecting me. I would greatly appreciate your assistance with this matter. Thank you in advance.

Shellpoint Partners, LLC customer in Florida
Aug 19, 2016

* Source: CFPB Complaint Database

Shellpoint Partners, LLC response to complaint:
Closed with explanation

Created with Highcharts 4.2.3Shellpoint Partners, LLCComplaint HistoryComplaints4/20121/20142/20143/20144/20145/20146/20147/20148/20149/201410/201411/201412/20141/20152/20153/20154/20155/20156/20157/20158/20159/201510/201511/201512/20151/20162/20163/20164/20165/20166/20167/20168/20169/201610/201611/201612/20161/20172/20173/20174/201705101520Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3Shellpoint Partners, LLCLoan modification,collection,foreclosure93.9%3.2%1.9%1.0%Closed with explanationClosed with monetary reliefClosed with non-monetary reliefIn progressSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageLoan modification,collection,foreclosure2.6%80.5%0.9%7.4%0.6%6.9%0.9%0.2%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefIn progressUntimely responseSource: Consumer Financial Protection Bureau

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