Round Point Mortgage Mortgage Complaint

Round Point Mortgage Mortgage department,

Conventional fixed mortgage Loan servicing, payments, escrow account New Jersey

Round Pointe Mortgage sold our Mortgage to - Mortgage, and did not notify us. All payments submitted to Round Point have not been transferred to - Mortgage, nor have they been returned to us. This is the 3rd time the mortgage has passed different hands within the last 12 months. The 2nd - mortgage companies did not have my telephone number, nor did they have the correct address. Mortgage Payments were sent to Round Point, for the months of : - ( Forwarded to - ) - ( Forwarded to - ) - ( Not forwarded, and not returned to borrow, and not rejected ) - ( Rejected by Round Point ) -, the first lender, had sent us notification that our mortgage would be changing hands to Round Point, to the correct mailing address. However, later no correspondence was received from Round Point or - Mortgage. We found out of this change, after our payment was rejected by Round Point, and I viewed my credit report to find - Mortgage. Round Point is now claiming they do not have our payment for the month of -, however, we have bank transaction records stating the - payment was accepted by Round Point, and never returned back to us.