Discover Credit Card Complaint

Discover Credit card department,

Advertising and marketing Florida

On/about - - 2016 I applied for a Discover it credit card on -. On - - I got an email confirming that I was approved for the Discover it card and that $50.00 gift card was loaded to my - account as part of my approved card, which would be mailed to me. Around that time I also checked my credit reports on creditkarma and found that my - credit score was excellent. - scored slightly lower and " good. '' By - - I still had not received the credit card from Discover and I became concerned. I called Discover at - and told them about it. They said they would close my account ending in - and issue me a new Discover it card with a different account number and it would be mailed to me in 3-7 days. They confirmed that they do have my correct address. I asked what the last - numbers of the new credit card would be and customer service said they ca n't tell me.


So I 'm not sure what " overnight '' means in Discover land but it 's been longer than overnight in my world. My complaints are - : Why is this credit card mailing being delayed? I noticed that the " approved '' Discover it card has been deleted from my list of credit cards on my - account. And no further notice of approval has appeared on either my amazon or been sent to me by email. I 'm sensing an element of deception here. -. My credit scores as of today have dropped - points and - points respectively for - and -. The only recent change in my activity has been my application and approval for the Discover it card that never arrived.