BB&T Financial Bank Account Or Service Complaint

BB&T Financial Bank account or service department,

Checking account Problems caused by my funds being low Kentucky

See attached files. BB & T granted immediate online approval of a 3rd party check for deposit into our personal account via BB & T online banking app ( where they admit technical flaws ). My wife was victim of an articulate online job scam. BB & T approved the check immediately and my wife - - - - took $870.00 cash out next day to deposit in 3rd party account with - - Bank ( who has now frozen that fraudulent account and funds ). 3 days later ... BB & T notified us our account was drastically overdrawn b/c the check was a scam ( they told us 3 days later! ) and are now trying to hold us responsible for the bad - - check that should have been verified/checked by BB & T immediately. They still have not returned our missing $190.00 from my account and are trying to hold my family responsible for the negative balance of - $780.00. I 've requested details and meetings with BB & T fraud and VP to no avail. Contact - - or - - at -.