Discover Bank Account Or Service Complaint

Checking account Deposits and withdrawals

Discover Bank account or service department,

Checking account Deposits and withdrawals New Jersey

The problem is with Discover bank debit card. It is going for 6 weeks and not yet resolved. Every time I call they are not able to give me any time estimate for the resolution. Each time they tell me that finance department is working on it. There are 2 transactions dated -/-/2016 in the amounts of $4.00 and $4.00. These are not valid transactions. They are not able to give any information on these transactions. Their phone number is -. My last contact was with supervisor -. The debit card is associated with checking account that ends in -.

Discover customer in New Jersey
Jul 29, 2016

* Source: CFPB Complaint Database

Discover response to complaint:
Closed with explanation

Created with Highcharts 4.2.3DiscoverComplaint HistoryComplaints3/20124/20125/20126/20127/20128/20129/201210/201212/20122/20133/20134/201311/20134/20146/20147/20148/20149/201410/201411/20141/20152/20153/20154/20155/20156/20157/20158/20159/201511/20151/20162/20163/20165/20167/2016012345Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3DiscoverDeposits and withdrawals62.7%22.0%5.1%5.1%3.4%1.7%Closed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefIn progressSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageDeposits and withdrawals0.0%4.5%3.6%1.8%3.2%20.9%64.9%1.0%Untimely responseClosed with non-monetary reliefClosed without reliefClosed with reliefClosedClosed with monetary reliefClosed with explanationIn progressSource: Consumer Financial Protection Bureau

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https://www.discover.com/
224-405-1747
davidnelms@discoverfinancial.com
P.O. Box 30943 
Sale Lake city UT 84130
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