KeyBank NA Bank Account Or Service Complaint

Checking account Account opening, closing, or management

KeyBank NA Bank account or service department,

Checking account Account opening, closing, or management New York

I opened a checking account with various requirements to receive a $200.00 cash back promotion. I satisfied the requirements and after - phone calls and - visits to the branch over the course of more than a month the reward has not been deposited into my account.

KeyBank NA customer in New York
Jul 27, 2016

* Source: CFPB Complaint Database

KeyBank NA response to complaint:
Closed with explanation

Consumer disputes how KeyBank NA handled their complaint

Created with Highcharts 4.2.3KeyBank NAComplaint HistoryComplaints3/20124/20125/20126/20127/20128/20129/201210/201211/20121/20132/20133/20134/20135/20136/20137/20138/20139/201310/201311/201312/20131/20142/20143/20144/20145/20146/20147/20148/20149/201410/201411/201412/20141/20152/20153/20154/20155/20156/20157/20158/20159/201512/20151/20162/20163/20164/20165/20166/20167/201605101520Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3KeyBank NAAccount opening, closing, or management1.7%54.1%26.0%10.7%2.1%5.4%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageAccount opening, closing, or management3.7%66.2%15.8%8.6%1.8%3.3%0.6%0.1%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefIn progressUntimely responseSource: Consumer Financial Protection Bureau

Get Help

Get personal financial help today. Free tools, resources, and support you need.

Help Me

File a complaint

Submit a complaint with the Consumer Financial Protection Bureau today

File Complaint

Stop Phone Calls

Stop the phone calls, learn how to stop harassing phone calls

Stop Calls

Loading similar complaints