Santander Bank US Bank Account Or Service Complaint

Santander Bank US Bank account or service department,

Checking account Problems caused by my funds being low Massachusetts

I overdrafted my checking account at sovereign bank a few years ago on a small charge. Shortly after I overdrafted I had my wallet stolen. I had overdrafted between - and - dollars and now I am being called by collection agencies looking for - dollars. I went in to my local ( whitman ) santander branch to resolve the problem and they were not willing to wipe the charges. I am a college student and I am struggling to open a bank account because of this ludicrous fee that I can not pay off.