PHH Mortgage Mortgage Complaint

Conventional fixed mortgage Loan servicing, payments, escrow account

PHH Mortgage Mortgage department,

Conventional fixed mortgage Loan servicing, payments, escrow account Michigan

PHH created fraudulent loan history to force foreclosure/eviction on us, we 've proven payment for the loan of $15000.00 PHH wanted us to sign, we paid - Bank in cashiers checks, we did not owe PHH. We are missing $35000.00 in payments, all cashed by PHH. I have proof of all of this..we were also part of the $6.00 - settlement only for PHH to foreclose/evict anyway, PHH did not follow the NJ - stipulation to apply all our payments, remove fees and bring us current. PHH " somehow '' managed to evict us ... someone is on the take, payoffs, something is WRONG here, how could we pay and still get evicted???? PHH took our credit, our money, our home, our chance for retirement and our lives ... I want it back!!!!! I have many documents to prove theses statements including an offer from PHH for $50000.00 over the redemption cost ( we were denied redemption ), and we had to sign an agreement to not sue, be part of a lawsuit or hold PHH accountable in any wrong doing. PHH evicted us while I was completing - treatments ... .can you say scum of the earth? PHH needs to be held accountable for what they have done and are continuing to do to homeowners. We had trouble from the day we signed our mortgage, we were never in a modification, did n't need one..we needed PHH to apply payments they cashed. We had no problem paying our payments.

PHH Mortgage customer in Michigan
Jul 14, 2016

* Source: CFPB Complaint Database

PHH Mortgage response to complaint:
Closed with explanation

Created with Highcharts 4.2.3PHH MortgageComplaint HistoryComplaints12/20112/20125/20127/20129/201211/20121/20133/20135/20137/20139/201311/20131/20143/20145/20147/20149/201411/20141/20153/20155/20157/20159/201511/20152/20164/20166/20168/201610/201612/20162/2017051015202530Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3PHH MortgageLoan servicing, payments, escrow account0.4%67.2%2.3%22.9%3.0%4.2%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed without reliefIn progressSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageLoan servicing, payments, escrow account0.2%5.8%5.1%1.1%2.3%4.0%80.3%1.2%Untimely responseClosed with non-monetary reliefClosed without reliefClosed with reliefClosedClosed with monetary reliefClosed with explanationIn progressSource: Consumer Financial Protection Bureau

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