Discover Credit Card Complaint

Discover Credit card department,

Delinquent account California

I paid off my Discover card on - -, 2016 and called them shortly after and asked them to close the account. The balance was paid in full and they closed it on - -, 2016. Nobody told me I should check back to see if any new charges appeared. The account was closed and I forgot about it. To me closed means CLOSED! Apparently that was n't the case though. A new charge of $28.00 appeared on the account for what they later told me were interest charges. Around the -/-/- I got a letter in the mail saying I owed $120.00 on the account. I called them about it and I was livid. They had tacked on late fees and reported me for 30 and 60 days late on the account. They took the fees off and I paid the $28.00 which had somehow magically appeared on a CLOSED account. My credit report shows absolutely NO late payments on ANY of my accounts EVER, and because of the 30 and 60 days late reported on a lousy $28.00 charge that I was n't even aware of, Discover dragged my credit score down from - to -. This is not right. I called them about it after I ran my credit score and found this out, but they said they would n't remove the 30 and 60 day late reports on my credit.