The Western Union Company Money Transfers Complaint

The Western Union Company Money transfers department,

Domestic (US) money transfer Other service issues Illinois

- - 2016 - hours Multiple individuals attempted to assist me, completely failed and I was too outraged to get any names. Spoke via telephone to - customer service agents, who were worthless and incompetent. Western Union is taking extremely horrendous care of a veteran. WU is using fraudulent advertising & claims. WU DOES NOT help people send money. WU is NOT fast, DEFINITELY NOT reliable and darn sure NOT convenient. I was actually told that I was NOT ALLOWED to file a complaint ticket due to WU - up my transaction. I have documented proof that I submitted the transaction correctly. I will be contacting my state regulators, state legislators, federal regulators and federal legislators. And everyone else I can think of. I have been treated incredibly unprofessionally. This is a huge load - I was on the phone, most of the time on hold, for 45 minutes. If it was truly my fault, then why did at least - people need to get involved and why did it take 45 minutes!