Round Point Mortgage Mortgage Complaint

Conventional fixed mortgage Settlement process and costs

Round Point Mortgage Mortgage department,

Conventional fixed mortgage Settlement process and costs Texas

Round point mortgage is not giving us our insurance settlement check from our home flooding. We can not fix our home without this money, our home is sitting vacant and unlivable, with no work being done. We are current on our mortgage, always have been, and now are paying for months of rent in a - bedroom apartment. We have - children that want to go HOME! We have called repeatedly and are not getting anything from them, but the run around.

Round Point Mortgage customer in Texas
Jul 08, 2016

* Source: CFPB Complaint Database

Round Point Mortgage response to complaint:
Closed with explanation

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How Round Point Mortgage handles Settlement process and costs complaints

Created with Highcharts 4.2.3Round Point MortgageComplaint HistoryComplaints5/20137/20138/201310/20135/20146/20147/201410/201412/201411/20156/20167/20162/20174/201700.511.522.5Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3Round Point MortgageSettlement process and costs6.7%86.7%6.7%ClosedClosed with explanationClosed with monetary reliefSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageSettlement process and costs2.8%76.1%6.4%6.3%1.1%5.3%1.5%0.4%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefIn progressUntimely responseSource: Consumer Financial Protection Bureau

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