Discover Credit Card Complaint

Credit card protection / Debt protection

Discover Credit card department,

Credit card protection / Debt protection Illinois

on - i enrolled in - to check my credit.And on that date i found a credit card that was not mine, but on my account.So i called - and asked them what this discover credit card is doing in my account.They told me that there was a discover card issued to a - using my social security number on - at the address of - Il. -.That was my sisters address which she had used my social security number to get this credit card.She did it in the past to me - other times.Plus she even got a - Il . -.I called discover and gave them the credit card number of -.They in turn did not investigate on that they investigated on my legal - i have that i did not even use.The discover card that my sister got is still in use.My sisters name is -, but she goes by her maiden name of -.I want discover to close this account and investigate, but they will not.They said - must be wrong.- told me they are not wrong that is the information given to them by discover.I have copies from - showing this.I send discover all the information and my identity, but they still refuse to do anything.Please help me out because i want to have my sister arrested for this so she stops.

Discover customer in Illinois
Jul 07, 2016

* Source: CFPB Complaint Database

Discover response to complaint:
Closed with non-monetary relief

Created with Highcharts 4.2.3DiscoverComplaint HistoryComplaints12/20111/20122/20123/20124/20125/20126/20127/20128/20129/201210/201211/201212/20121/20132/20133/20134/20135/20136/20138/20139/201310/201311/201312/20131/20142/20143/20144/20145/20147/20148/201411/201412/20141/20152/20153/20154/20155/20156/20157/20158/20159/201510/201511/201512/20152/20165/20166/20167/20168/20169/201611/201612/20161/20170102.557.5Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3DiscoverCredit card protection / Debt protection47.5%36.3%7.5%4.4%2.5%1.9%Closed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefIn progressSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageCredit card protection / Debt protection0.2%7.8%6.7%5.5%0.4%26.6%52.4%0.3%Untimely responseClosed with non-monetary reliefClosed without reliefClosed with reliefClosedClosed with monetary reliefClosed with explanationIn progressSource: Consumer Financial Protection Bureau

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https://www.discover.com/
224-405-1747
davidnelms@discoverfinancial.com
P.O. Box 30943 
Sale Lake city UT 84130
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