Santander Bank US Bank Account Or Service Complaint

Santander Bank US Bank account or service department,

Checking account Problems caused by my funds being low New York

I had been saving my rent money in my savings account to set it aside for the first of the month. However, I transferred it back to the checking account too late ( one day late ) and because of that, I was charged a fee. I 'm in serious financial distress right now. After a medical problem, I have accumulated a lot of debt and I had only allocated the last $20.00 that was supposed to be in my account to feeding myself for the next 10+ days. This bank has refused to return the $35.00 despite my circumstances and my account remains negative with no possible way for me to fix it and with more fees on the way because I also had - small bill that will now also overdraft my account since the fee was charged.