KeyBank NA Bank Account Or Service Complaint

Checking account Deposits and withdrawals

KeyBank NA Bank account or service department,

Checking account Deposits and withdrawals Utah

My Bank ( Key Bank ) gave money to a person claiming to be me at the teller window. They said the transaction was " authenticated '' ( Bank Speak for had Proper Documentation?? ). When I discovered the error I asked for my money back. However, they were not willing to return it. The amount in question is $940.00 ( document attached ).

KeyBank NA customer in Utah
Jun 30, 2016

* Source: CFPB Complaint Database

KeyBank NA response to complaint:
Closed with explanation

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