Discover Credit Card Complaint

Credit line increase/decrease

Discover Credit card department,

Credit line increase/decrease New Jersey

At times I get an email from Discover to update income information. From my understanding, this is optional but the wording makes it sound like it is required by law. I previously contacted Discover about this but they seem to be ignoring me.

Discover customer in New Jersey
Jun 30, 2016

* Source: CFPB Complaint Database

Discover response to complaint:
Closed with explanation

Consumer disputes how Discover handled their complaint

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How Discover handles Credit line increase/decrease complaints

Created with Highcharts 4.2.3DiscoverComplaint HistoryComplaints12/20111/20122/20123/20124/20125/20126/20127/20128/20129/201210/201211/201212/20123/20135/20136/20138/20139/201311/201312/20131/20143/20144/20146/20147/20148/201411/201412/20143/20154/20155/20156/20157/20158/20159/201510/201512/20151/20162/20163/20166/20168/201602468Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3DiscoverCredit line increase/decrease81.5%1.2%3.7%2.5%11.1%Closed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageCredit line increase/decrease0.2%8.2%9.7%2.3%0.4%5.8%73.3%0.1%Untimely responseClosed with non-monetary reliefClosed without reliefClosed with reliefClosedClosed with monetary reliefClosed with explanationIn progressSource: Consumer Financial Protection Bureau

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https://www.discover.com/
224-405-1747
davidnelms@discoverfinancial.com
P.O. Box 30943 
Sale Lake city UT 84130
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