USAA Savings Bank Account Or Service Complaint

Other bank product/service Account opening, closing, or management

USAA Savings Bank account or service department,

Other bank product/service Account opening, closing, or management California

Over 2 months ago USAA put a security freeze on my account. I have called in a total of 5 times concerning this, and the last 2 times, they have said the issue was resolved. I still can not login to USAA.com " for security reasons ''. I just want my accounts unlocked at this point so I can move them out of USAA and to a better, more responsible bank.

USAA Savings customer in California
Jun 25, 2016

* Source: CFPB Complaint Database

USAA Savings response to complaint:
Closed with explanation

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