DriveTime Consumer Loan department,
Vehicle loan Managing the loan or lease Georgia
I have gotten a car from drivetime 2 and a half years ago and never missed a payment what so ever. Then I had a animal accident and it got totaled. I went back to get another car from them because I enjoyed their vehicles. And I got a - Kia forte it was just perfect until 2 to 3 months later. Bolts are hanging out of my engine, my transmission started slipping and my electrical wo n't work properly. This car has turned out to be a lemon. But I 'm in - on this car. So I tried to use my warranty. And they demanded to make me pay for diagnostics when I just got the car and I refused. Day after day it was arguments. Until the next week. They finally waved the diagnostics. So I got my car up to aamco to gethe it done. Well - said they ca n't fix it but they see what the problem is only a - dealership could fix it. So I got it to - dealership, and do n't make me get started on how they would n't give me a car to borrow in the mean time.
a half weeks to do the diagnosis. Then it sat because a - and drive time was not communicating to get the diagnosis paid for. It took 2 to almost 3 weeks to get it paid. Then they wanted me to take it to a different - trying to be cheap on the prices when I got - with a - loan I should have a good car. Anyways before that - came to pick it up and the dealership would n't let it go because they said they have n't received any payments from drivetime. Whoa really? I waited 3 more dayes to get it actually a paid for so they can release it. Now I'must waiting for aamco to pick it up AGAIN.. I 've been calling all month telling the company I just can not make a payment on a vehicle I do n't have and I just got and it 's messed up. They told me it will be reported to the credit bureau and mess my report up. I 'm starting to look for a lawyer. Or work out something with the company. I should be able to walk away from a horrible situation Like this.
DriveTime customer in Georgia
Jun 25, 2016
* Source: CFPB Complaint Database
DriveTime response to complaint:
Closed with explanation
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