BB&T Financial Bank Account Or Service Complaint

BB&T Financial Bank account or service department,

Checking account Deposits and withdrawals West Virginia

On - - 2016 at the end of the business day. I had $2.00 in my bank account. Nothing was pending on - - 2016 I deposited $80.00 period on - - - that evening I withdrew $20.00 two different times. There 's a $2.00 charge per withdrawal from each provider my bank and the ATM. That is a total of $10.00 with the - that is a total of $50.00 that took my balance from $82.00 down to $32.00 which is what my balance was on - - 2016 when I woke up. I put $10.00 and gas taking me down to $22.00 in my balance. I withdrew $20.00 from a - ATM which is a fee free ATM that took me down to $2.00 balance at roughly -. on - - the same day. I deposited another $80.00. On - - 2016 I open up my ( remembering that each of those $80.00 deposits - of them to be exact. Were deposited at - separate branch locations. The first $80.00 deposit was that the mall branch in - West Virginia. The second $80.00 deposit which was on -/-/2016, was at the - downtown branch. ) U app by BB & T to find that they returned - of the ATM fees and charge me $36.00 so where did $20.00 go?