The Western Union Company Money Transfers Complaint

Domestic (US) money transfer Other service issues

The Western Union Company Money transfers department,

Domestic (US) money transfer Other service issues New York

It took - different phone operators at - more than 20 minutes to complete my opt out request to limit the sharing of my information. It felt predatory and like they were just reading a script to get me to just opt out of emails from their company instead of limiting my sharing with affiliates and non-affiliates. The operator kept promising me that they do n't share my information with affiliates and non-affiliates when the privacy policy that I agreed to when signing up, clearly sates that they do. Their privacy policy can be found here -

The Western Union Company customer in New York
Jun 23, 2016

* Source: CFPB Complaint Database

The Western Union Company response to complaint:
Closed with explanation

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