Citibank Mortgage Complaint

Home equity loan or line of credit Loan modification,collection,foreclosure

Citibank Mortgage department,

Home equity loan or line of credit Loan modification,collection,foreclosure Virginia

I had an outstanding home equity loan ( HEL ) with Citibank and was about halfway through the payment cycle. However, in -, I declared bankruptcy and the property that the HEL was held against was foreclosed upon by the private mortgage note holder. Since I have no other property ( real estate or personal ) that could be used as collateral, I requested that Citibank remove the lien from my credit report ; per their - - - letter, I can request that since the property is in a foreclosed status and I have no other assets they can claim. I wrote them on - -, - but have not heard back. I contacted the New York - but CitiMortgage refuses to provide them any information.

Citibank customer in Virginia
Jun 21, 2016

* Source: CFPB Complaint Database

Citibank response to complaint:
Closed with explanation

Consumer disputes how Citibank handled their complaint

Get Help

Get personal financial help today. Free tools, resources, and support you need.

Help Me

File a complaint

Submit a complaint with the Consumer Financial Protection Bureau today

File Complaint

Stop Phone Calls

Stop the phone calls, learn how to stop harassing phone calls

Stop Calls

Contact Citibank

http://online.citibank.com/
800-870-1073
701 E 60th St N
Sioux Falls ND 57104
Citibank
Citibank

Loading similar complaints

{{x.COMPANY}} {{x.ISSUE}} {{X.SUB_ISSUE}}

{{x.COMPLAINT_WHAT_HAPPENED | preview}}...

Read more