USAA Savings Bank Account Or Service Complaint

USAA Savings Bank account or service department,

Savings account Deposits and withdrawals Oklahoma

My bank, USAA deposited my tax refund of - dollars into the wrong bank account. According to USAA, another USAA account holder by the name of - - - was unjustly enriched by money that belongs to me. USAA initially did not want to help at all, and essentially sent me on a fruitless 2 month run-around which involved me contacting my tax company, -, as well the IRS, - - - -, my local police, and even my small claims court. None of these organizations helped me, and all insisted that I get back in contact with my bank ( USAA ). After finally submitting a formal complaint through the -, I was contacted by a representative named - - who said she would attempt to get my money back by calling - - and asking him to put the money back into his account, so that it could be transferred to me. Note, this was a solution of which I asked USAA to perform months ago, and they were not willing. It took countless hours on the phone with USAA and finally an act on - part to get my bank to do the minimum amount of effort. However, this effort was also made in vain as I was told that I would see results on the week of - -, 2016, and still have not heard anything about the money being put back into my account. USAA claimed that they will not pay for the damages, and will only resolve the issue is - - puts the money into his account. Seeing that the - - is not legally obliged to remedy an error made on USAA 's part, it is apparent that he will never put the money back. To conclude, I am asking for help to resolve this issue with my bank, so that my money can be sent to me ( the rightful owner ).