Shellpoint Partners, LLC Mortgage Complaint

Shellpoint Partners, LLC Mortgage department,

Conventional adjustable mortgage (ARM) Loan servicing, payments, escrow account California

The original loan was with - - then - - - purchased my load then sold it to - then changed their name to Shellpoint. I have on many occasions asked that my loan be modified into a 30 year fixed they will not respond to my request. These loans were a horrible thing they did to consumers and I have tired many times in the - years to get out of the ARM. My loan payment goes up every - months the original amount was $1200.00 a month has now increased to $1400.00. I can not continue this madness!!! I NEED HELP!!! I contacted my Congressman who suggested that I contact your company since my request have went unanswered.