Seterus, Inc. Mortgage Complaint

Seterus, Inc. Mortgage department,

FHA mortgage Loan modification,collection,foreclosure Michigan

I want to file a complaint on Seterus regarding in saving my home. Just for Seterus allowed my home to be sold right from up under me. Here is the events that I took to save my home : On - -, - I made every effort to comply : - The process was done with the assistance of - - - - HUD approved - - -. - Was told by Seterus my name was not on account as a co-borrower. - Was told to go to Probate & get fiduciary letter. When I did - days later paying $170.00 plus $12.00 for printing. This had to be signed by my daughters.


- Follow-up with Seterus per any other documents needed they sent a new - ( with check bot ) and they wanted a new - award letter & retirement. - Faxed over re-requested documents ( was told will make sure F/C date was noted ). - Follow-up spoke to - - she assured all documents in was being escalated to push back F/C sale date. Asked that I call on - for follow-up Stated the fil was in review received letter that all documents in and was being reviewed. - Follow-up with Seterus file in review I received a letter stating all documents was in and in review. - Received a letter saying that my property was sold on -/-/- I made every effort, complied with all that was asked of me WHAT HAPPENED!!! Why now was my name an issue? I was allowed to repayment plan in - - again way was my home sold and I did everything in my power to comply. For the past four years I have had to deal with the loss of my husband, my health and among other things I 'm trying so hard to keep what I worked so hard for so my children can have a place to come to. I am a - year old woman with health problems I -. I have been so stressed out and frustrated over this whole ordeal that I feel like there nothing else for me to do. I thought that you were supposed to help your customers not rob them from their home. I and my husband worked hard to purchase the house we would spend the rest of our lives in only for it to be snatched right from under me. I simply do n't understand that at all. What happened to nice America is it gone it is ashamed that I have had to go through this ordeal to approve or try to save my home. I feel at this point you were never was out to help me to save my home but just to sit me out doors in the streets. All I 'm asking if you could work with me on this matter of saving my home.