KeyBank NA Bank Account Or Service Complaint

Other bank product/service Account opening, closing, or management

KeyBank NA Bank account or service department,

Other bank product/service Account opening, closing, or management Washington

I have - accounts that are not being used. First account is - is a Preferred Credit line I have paid off and not used. Now I see I have been charged - dollars I can only assume it is a " maintenance charge '' that I do not have a clue what they are maintaining. The second is a cash reserve credit line that I have't used for about a year. And now they have a annual fee of - dollars. When I initiated this credit line I thought that they were benign until I activitated them again. Not so this is insidious and underhanded that I am hit with an - dollar charge for not using these accounts.

KeyBank NA customer in Washington
May 29, 2016

* Source: CFPB Complaint Database

KeyBank NA response to complaint:
Closed with explanation

Get Help

Get personal financial help today. Free tools, resources, and support you need.

Help Me

File a complaint

Submit a complaint with the Consumer Financial Protection Bureau today

File Complaint

Stop Phone Calls

Stop the phone calls, learn how to stop harassing phone calls

Stop Calls

Loading similar complaints

{{x.COMPANY}} {{x.ISSUE}} {{X.SUB_ISSUE}}

{{x.COMPLAINT_WHAT_HAPPENED | preview}}...

Read more