Other bank product/service Account opening, closing, or management
KeyBank NA Bank account or service department,
Other bank product/service Account opening, closing, or management Washington
I have - accounts that are not being used. First account is - is a Preferred Credit line I have paid off and not used. Now I see I have been charged - dollars I can only assume it is a " maintenance charge '' that I do not have a clue what they are maintaining. The second is a cash reserve credit line that I have't used for about a year. And now they have a annual fee of - dollars. When I initiated this credit line I thought that they were benign until I activitated them again. Not so this is insidious and underhanded that I am hit with an - dollar charge for not using these accounts.
KeyBank NA customer in Washington
May 29, 2016
* Source: CFPB Complaint Database
KeyBank NA response to complaint:
Closed with explanation
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