Shellpoint Partners, LLC Mortgage department,
FHA mortgage Loan servicing, payments, escrow account Connecticut
I have been in the process of obtaining explanations for questionable activity on my account. Obtaining a valid explanation has proven to be a daunting process until I filled my last complaint through the CFPB. Now that a line of communications has opened up and Shellpoint Mortgage Servicing company is willing to start addressing the customer service errors, I have drafted a list of the banking transactions and personal customer service errors the account has experienced. Please find a RESPA Qualified Written Response letter laying out the concerns over the accounts servicing errors.
Shellpoint Partners, LLC customer in Connecticut
May 27, 2016
* Source: CFPB Complaint Database
Shellpoint Partners, LLC response to complaint:
Closed with explanation
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