Discover Credit Card Complaint

Billing statement

Discover Credit card department,

Billing statement Ohio

Discover Card ( Has denied Receiving Credit Card Payments so they can raise zero Percent interest Rates ) and ( Never Mails billing statements on time so they can raise zero percent interest Rates ) Discover Card has frequently forgot to mail my Statements. The Statements never were mailed. As a result they Dropped my zero Percent interest Rate and Raised it several Times.. The Discover Card Company also denied they Received my billing Payments so they could raise 0 % interest rate. It is unusually that all other Credit Card Companies received my Payments but Discover Card has a higher Rate of Lost Mail ....

Discover customer in Ohio
May 25, 2016

* Source: CFPB Complaint Database

Discover response to complaint:
Closed with explanation

Created with Highcharts 4.2.3DiscoverComplaint HistoryComplaints12/20112/20123/20124/20125/20126/20127/20128/20129/201210/201211/20123/20136/20137/20138/201310/201311/20131/20143/20144/20145/20146/20147/20148/20149/201410/20141/20152/20154/20155/20157/20158/201510/201512/20151/20162/20163/20164/20165/20166/20167/20168/201611/201612/2016012345Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3DiscoverBilling statement67.1%17.1%4.3%2.9%5.7%2.9%Closed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefIn progressSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageBilling statement0.2%6.6%5.4%3.9%0.5%29.3%53.6%0.5%Untimely responseClosed with non-monetary reliefClosed without reliefClosed with reliefClosedClosed with monetary reliefClosed with explanationIn progressSource: Consumer Financial Protection Bureau

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https://www.discover.com/
224-405-1747
davidnelms@discoverfinancial.com
P.O. Box 30943 
Sale Lake city UT 84130
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