Loan Care Mortgage Complaint

Loan Care Mortgage department,

FHA mortgage Settlement process and costs Florida

I refinanced my mortgage - 2015 I have just taken a look at my credit and seen where my old mortgage company has put a 30 day late on my account that was with them I have emailed and called numerous times each week for over a month now and I have gotten no where with this company but " I am turning this over to my supervisor and you should hear from him within 24 hrs '' that is the same line I hear each time I call I want this removed I 've worked hard to get my credit back in shape. this is not the first time I have had a problem with them the last time was 8 months of getting my escrow refunded and that was the same thing I heard then my supervisor will be handling this same - from before.ive included screenshot of - of my credit report to show the dates for loancare and - who is my new mortgage company for when they took the loan over on - - 2015 I 've included another credit report showing where it is saying that - was late there 's no way any of it was late also included the email I sent to loancare and that is the ticket number they gave me