Conventional fixed mortgage Loan servicing, payments, escrow account
PNC Bank N.A. Mortgage department,
Conventional fixed mortgage Loan servicing, payments, escrow account California
PNC Mortgage made a double payment out of my escrow on -/-/- and -/-/- to pay for my homeowners insurance causing my escrow to go into the negative. - - only has a record of 1 payment posting on -/-/-. I am now missing $1000.00 from my escrow due to this double payment. I have notified them via their Secure Message site on - and on - submitted a Notice of Error on their Secure Message site by which they must respond timely as required by RESPA. As of the evening of -/-/-, I have still received NO response from this mortgage company.
PNC Bank N.A. customer in California
May 18, 2016
* Source: CFPB Complaint Database
PNC Bank N.A. response to complaint:
Closed with explanation
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