Conventional adjustable mortgage (ARM) Loan modification,collection,foreclosure
PennyMac Loan Services, LLC Mortgage department,
Conventional adjustable mortgage (ARM) Loan modification,collection,foreclosure California
I was communication with PennyMac for a short sale status, they never approved me for the short sale and were taking forever giving me information regarding postpone the sale. I called and was desperate for all options so I asked for a Payoff quote and then when I called the next day to ask about the short sale request they told me that because I asked for a payoff quote they took me out of review for the short sale and said they were proceeding with the sale on -/-/16.
PennyMac Loan Services, LLC customer in California
May 18, 2016
* Source: CFPB Complaint Database
PennyMac Loan Services, LLC response to complaint:
Closed with explanation
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