PennyMac Loan Services, LLC Conventional Adjustable Mortgage (Arm) Complaints

Review and analysis of over 78 Conventional Adjustable Mortgage (Arm) complaints against PennyMac Loan Services, LLC

PennyMac Loan Services, LLC consumers have reported over 78 official complaints related to Conventional adjustable mortgage (ARM). Out of the 78 consumer complaints against PennyMac Loan Services, LLC, 29% were disputed by the consumer (i.e. the consumer was not happy with how PennyMac Loan Services, LLC responded to their complaint) and 97% were processed in a timely manner. 0% of consumer complaints against PennyMac Loan Services, LLC resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 8% resulted in non-monetary compensation.

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New Conventional Adjustable Mortgage (Arm) Consumer Complaints


PennyMac Loan Services, LLC Mortgage loan servicing, payments, escrow account

December 1, 2016 - PennyMac Loan Servicing is filing foreclosure NOTICE of order etc with county registry of deeds during Hamp Streamline Loan Modification TPP. They have cashed 2nd check and yet are moving forward illegally on fabricated documents to foreclose dual tracking non compliance fed & state laws. they must be stopped from this illegal action to illegally take my house, while I am trusting the documents they are sending indicating I have qualified for STREAMLINE HAMP no doc, just send payments and they will provide Hamp Affidavit and 2 copies of loan mod for notary signature. they indicate 3 % fixed et...

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PennyMac Loan Services, LLC Mortgage loan modification,collection,foreclosure

May 29, 2016 - I have been struggling to pay my mortgage for some time. In - - the servicer of my loan, -, informed me my loan was now owned and serviced by PennyMac. I have long disputed the ownership of my loan which originated with - - and do not believe that - either owned my loan or had the right to sell it. Nonetheless it is my desire to modify my loan and retain my home. PennyMac informed me in writing of their intent to foreclose via a letter dated -/-/-. The letter indicated " The debt referred to in the proceeding Notice of Intention to Foreclose evidenced by the copy of...

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PennyMac Loan Services, LLC Mortgage loan modification,collection,foreclosure

May 18, 2016 - I was communication with PennyMac for a short sale status, they never approved me for the short sale and were taking forever giving me information regarding postpone the sale. I called and was desperate for all options so I asked for a Payoff quote and then when I called the next day to ask about the short sale request they told me that because I asked for a payoff quote they took me out of review for the short sale and said they were proceeding with the sale on -/-/16....

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PennyMac Loan Services, LLC Mortgage loan servicing, payments, escrow account

April 28, 2016 - We have a home insurance claim related to damage from the winter of 2014. They are not processing our payment. I have a recorded call that states they will release payment but continue to delay ...

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PennyMac Loan Services, LLC Mortgage loan servicing, payments, escrow account

March 23, 2016 - About a year ago, I called - - - ( my mortgage holder ) because I saw an ad on TV about a government program that could reduce your mortgage payment. All I did was inquire about the program and my mortgage began to unravel like a spool of thread. Long story short they sold my mortgage to a company called Penny Mac. After reading the information of the program I discovered that it is a program for people that are upside-down in their mortgages of which I have NEVER been. After I declined the paper work my payments began to be posted later and later until I receive a notice that I was 2...

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PennyMac Loan Services, LLC Mortgage loan modification,collection,foreclosure

November 7, 2015 - Not sure where to start but the loan modification that i applied for with Penney Mac was on going but Penney Mac decide to move forward with the foreclosure sale even after stating in the month of - that there was no sale date to worry about and the Loan Mod was in process I do n't understand why this company is - - on foreclosing on my home when i have supplied them with 99 % of the required documents for a loan modification review, I have repeatedly told Penney mac i would like to keep home and obtain a loan modification and not lose my home because of one outstanding document, whic...

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PennyMac Loan Services, LLC Mortgage loan modification,collection,foreclosure

October 22, 2015 - Currently I am a New Jersey home owner facing difficulty involving my mortgage company in obtaining a loan modification. This all started in 2011 when the present mortgage company purchased my loan. After continuous failure to achieve this goal and contacting various credit counseling agencies for assistance they continuously keep dragging their feet and finding loop holes. The latest issue is having their appraisal company perform an appraisal on my property, whose composites where more than half a mile or better away and valued at less than half of another reputable realty company with compo...

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PennyMac Loan Services, LLC Mortgage loan servicing, payments, escrow account

October 21, 2015 - I am disputing - conflicting payoff amounts a week apart for a mortgage that increased the amount by almost - $ ...

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PennyMac Loan Services, LLC Mortgage loan modification,collection,foreclosure

September 29, 2015 - i have submitted my loan modification request with my penny mac loan servicing and there processing it, i was informed by penny mac that it looks like there is a possibility that i could be approved for some type of loan modification, but i need to give them or pay them - % of back payments that were due in order to get a loan modification, not sure if this correct or not but i did n't think i would have to pay to get a loan modification, from the bank that has already received federal funding, i have the means to pay a modified payment but not large amount of savings to pay for a modificat...

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PennyMac Loan Services, LLC Mortgage loan servicing, payments, escrow account

September 22, 2015 - I am behind on my mortgage due to a major medical event. I am now better and earning plenty of money - bank verified - to pay my mortgage and I have the ability to gather a large lump sum payment to reset my mortgage. My mortgage is held by Pennymac. I have tried -, Making Home Affrodable, Lawyers, and Direct negotiations with Pennymac to arrive at a deal that resets the mortgage. On many instances on the phone with Pennymac I am told of offers to reset my mortgage - was for - another for - and another was for - cash payment. The - - was first I was told a package '...

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PennyMac Loan Services, LLC Mortgage loan modification,collection,foreclosure

September 11, 2015 - To Whom It May Concern, I have been dealing with my mortgage servicer for the past three years or so in hopes of discovering who the actual holder or beneficiary of my mortgage loan. To date, I have not been successful. I do not believe that PennyMac has been truthful with me and I do not believe they have a legal or proper interest or claim in my property as they have alleged. Over the past month, I realized that my loan transaction was never consummated pursuant to the laws of California due to the fact that my lender, the true source of funds for my loan, was never disclosed to me. Because ...

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PennyMac Loan Services, LLC Mortgage loan modification,collection,foreclosure

June 29, 2015 - I was offered a loan modification by PennyMac, through the servicer, - Mortgage. I accepted the terms, performed as required, and the servicer then stopped accepting my payments. I have attached a timeline matrix that explains the timing of my conversations with -. This shows the TPP was dated -, but it did not come to me until amost -. I am filing this complaint because my property is about to be sold at foreclosure auction, and my entire default is solely because PennyMac failed to perform under the terms it offered me. Short Background : After the modification offer was made, an...

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PennyMac Loan Services, LLC Mortgage loan modification,collection,foreclosure

June 15, 2015 - PennyMac has fail to produce to me the original promise note and mortgage in question. My request was done not to release the original but notorized the copy under penalty of perjury and then they send me a copy of HUD1 which I do know the signutare are all forgery. In reference to HUD1 that the forgery was committed and I have solid evidence. ...

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PennyMac Loan Services, LLC Mortgage application, originator, mortgage broker

June 8, 2015 - Since -/-/- - is no longer involvement with my loan, now in -/-/- - transfer my loan to PennyMac Loan Services. I want to know who is my bank, also I need the Holders of the note in date courses for - and PennyMac loan services.And notorarize all the documents with perjury of witness signed....

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PennyMac Loan Services, LLC Mortgage loan servicing, payments, escrow account

June 1, 2015 - The Mortgage company has omitted some of our mortgage payments for the last two years and they are trying to foreclose on us tomorrow. We, need help to hold the Mortgage Company liable for misappropriating your mortgage payments. ...

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PennyMac Loan Services, LLC Mortgage loan servicing, payments, escrow account

April 27, 2015 - Hello - this is concerning a short sale with sales contract of $ -. I am required in Georgia to represent borrower in any financial real estate transactions. FHA loan, required to go through loan modification process. Complied with all modification documentation requests. Unable to speak with Underwriter - - - left multiple voicemails and emailed. Borrower also has left messages and emailed the Underwriter with no call or email back. Property was listed orginally listed as a traditional sale on -/-/-, after multiple price reductions, the Market Value of the home will not yield th...

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PennyMac Loan Services, LLC Mortgage loan modification,collection,foreclosure

March 25, 2015 - Penny Mac purchased me Note from -, At the time my loan was sold - had agreed to terms on a loan modification. Penny Mac then required me to resubmit a new package and I was turned down. It was then requested I resubmit which I have done several times and have not had any resolution. ...

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