Shellpoint Partners, LLC Mortgage Complaint

Other mortgage Loan modification,collection,foreclosure

Shellpoint Partners, LLC Mortgage department,

Other mortgage Loan modification,collection,foreclosure Florida

In -/-/-, I signed a $2500.00 promissory note with -. The original docs were altered after I signed. I filled a fraud compliant with -. They agreed and waived the balance of the loan. In -/-/-, Resurgent bought the loan and I refilled the fraud complaint and Resurgent agreed and waived the loan. I have not received any bill since -/-/-. In - - ( last week ) I received a Mortgage statement for $8500.00 from Shellpoint MTG. Confused, I called Shellpoint. -, in the Shellpoint - office indicated they purchased the " mortgage '' from Resurgent. The 10-year-old, $2500.00 promissory personal loan magically converted into a mortgage attached to my primary residence. - confirmed the loan was indeed a mortgage on my home and was in the - lien position. Shellpoint is threating me with foreclosure and placing it on my credit. Statue of limitation on promissory notes is only 4 years. I shredded all my old - doc 's long ago. I have called 3 times and sent in 3 requests for lien documents and strangely they ca n't find any.

Shellpoint Partners, LLC customer in Florida
May 17, 2016

* Source: CFPB Complaint Database

Shellpoint Partners, LLC response to complaint:
Closed with explanation

Consumer disputes how Shellpoint Partners, LLC handled their complaint

Created with Highcharts 4.2.3Shellpoint Partners, LLCComplaint HistoryComplaints4/20121/20142/20143/20144/20145/20146/20147/20148/20149/201410/201411/201412/20141/20152/20153/20154/20155/20156/20157/20158/20159/201510/201511/201512/20151/20162/20163/20164/20165/20166/20167/20168/20169/201610/201611/201612/20161/20172/20173/20174/201705101520Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3Shellpoint Partners, LLCLoan modification,collection,foreclosure93.9%3.2%1.9%1.0%Closed with explanationClosed with monetary reliefClosed with non-monetary reliefIn progressSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageLoan modification,collection,foreclosure2.6%80.5%0.9%7.4%0.6%6.9%0.9%0.2%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefIn progressUntimely responseSource: Consumer Financial Protection Bureau

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