Capital One Debt Collection Complaint

Credit card Improper contact or sharing of info talked to a third party about my debt

Capital One Debt collection department,

Credit card Improper contact or sharing of info Talked to a third party about my debt New Jersey

Back on - -, 2014, a company called - - - called a phone number associated with my out of state employer in an attempt to contact me. When the phone was answered, the debt collector proceeded to disclose a debt I have with Capital One to the person who answered without confirming who they were speaking to. A cease and desist letter was sent to the company, Capital One and the Attorney General 's in both - and -, where I reside. Complaints went unanswered by the collection company and creditor, and to date, the AG 's are pending responses from both companies. There has been no further attempts at debt validation or written communication to date from the original creditor or 3rd parties acting on their behalf.

Capital One customer in New Jersey
May 12, 2016

* Source: CFPB Complaint Database

Capital One response to complaint:
Closed with explanation

Consumer disputes how Capital One handled their complaint

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Contact Capital One

http://www.capitalone.com/
(703) 720-1000
[email protected]
1680 Capital One Dr
McLean VA 22102
Capital One
Capital One

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