The Western Union Company Money Transfers Complaint

Domestic (US) money transfer Other service issues

The Western Union Company Money transfers department,

Domestic (US) money transfer Other service issues Georgia

I purchased a money order from Western Union in - - # -. The money order was never used and is still complete and unsigned. The money order number is - and I do n't have the purchase date. The amount of the money order is - ( - Dollars ) but Western Union Services says they will only cash the money order back in for - ( - Dollars ). I feel this is illegal as the original amount spent on this money order was - ( - Dollars ).

The Western Union Company customer in Georgia
May 10, 2016

* Source: CFPB Complaint Database

The Western Union Company response to complaint:
Closed with explanation

Consumer disputes how The Western Union Company handled their complaint

Created with Highcharts 4.2.3The Western Union CompanyComplaint HistoryComplaints12/20152/20163/20164/20165/20166/20167/20168/201610/20161/201700.511.522.533.5Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3The Western Union CompanyOther service issues87.5%12.5%Closed with explanationClosed with monetary reliefSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageOther service issues4.9%1.5%15.7%75.9%2.0%Closed with non-monetary reliefClosedClosed with monetary reliefClosed with explanationIn progressSource: Consumer Financial Protection Bureau

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