Wells Fargo & Company Mortgage Complaint

VA mortgage Loan servicing, payments, escrow account

Wells Fargo & Company Mortgage department,

VA mortgage Loan servicing, payments, escrow account Virginia

- - - Wells Fargo, sent me notification that they listed the - - property as delinquent and as they have done multiple times in the past 12 months they have threatened foreclosure, however repeatedly, I have demonstrated before the CFPB that my month pay amount has covered both the monthly escrow amount and the mortgage payment ( - ) and provided at a minimum - to be deposited to escrow. At amount to escrow I was able to pay both the taxes for the year - and the insurance for the same year. 3 times since - -, WF has acknowledged to CFPB, that the account was not delinquent nor being foreclosed. I had requested that because what WF has said in the presence of CFPB is not the same data Wells in sending to me. It appears to me WF is manufacturing the supposed delinquency and is using my account as a fund raising account rather than meeting the needs of escrow maintenance. I had no problems paying - Taxes and insurance.


from which escrow would be analyzed from -/-/- to -/-/-. I then sent in the - although the money was excessive and was unethical because, the escrow was to begin in - - but the proposed new escrow showed no subtraction of the then current balance The Facts are that the proposed escrow given in - to cover months -, did not subtract any escrow balance, whether scheduled or current, ( see attached ) making the escrow excessive and gouging. As of -/-/- the escrow statement showed a balance of - ( see attached ) and that was never subtracted from the escrow. WF says they will do research but has not provided the actual escrow analysis proposed for -, ( see attached ) which clearing indicates the omission of the then current balance and that omits 3 months of escrow payment and schedule payments. Moreover this was done on the back drop of a second escrow in less than 12 months. Additionally WF was found to miss appropriate escrow accounts fund in - -. Wells Fargo has pirated my monthly payments starting in - - which had been - per month to until that point, in which both the taxes and insurance was successfully paid. This, along with the misappropriation of funds has increased my distrust of Wells Fargo who is now threatening me with foreclosure while manufacturing delinquency. They site and use -, the derivative of taxes and insurance divided by 12 months. However nowhere in that calculation is the standing/schedule balance from - - -, subtracted from the - taxes insurance amount. So while WF claims they did subtract the balance amount, that facts are they did not as evidenced by the attached - escrow analysis. Wells Fargo is manufacturing this supposed delinquency by misappropriating funds. Wells is claiming each month to backwards pay the escrow for the previous month of - which should have yielded ( 3mo x - ) - to be added to the - balance of - total of escrow to -, but WF is stating - as of -/-/-. ( Attached ) Also troubling, Wells Fargo is also pirating the account principle balance, and putting it in interest, ( attached ) in the year to date statement -/-/- showing only - as principle but - to interest. And in - Wells subtracted - from the principle. ( Attached ) It is impossible to tell what the correct numbers are because WF is constantly changing them, creating new numbers, moving money to different accounts withholding money, leaving escrow deposits and schedules off the analysis records, double escrows, misappropriations, no itemization, subtracting from principle and using it to pay down interest.

Wells Fargo & Company customer in Virginia
May 07, 2016

* Source: CFPB Complaint Database

Wells Fargo & Company response to complaint:
Closed with explanation

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