DriveTime Consumer Loan Complaint

Installment loan Managing the loan or lease

DriveTime Consumer Loan department,

Installment loan Managing the loan or lease Kentucky

Bo ... ught a vehicle from drivetime due to bad credit cause mu - mustang was rear ended and totaled and needed a car quickly for va appoiontments. loan had a 24 percent interest rate and a broken down 5 times in two months. Going under cause problems are not covered by the liited warrenty you are forced to buy for - and gap ins for -. I had a - mustang that was rear ended and they say I owe - because I did not not [ urchase gap ins.. They originally said - a month was ok so I went anf got a - car and ins for it. three weeks later I get an email saying that deal is is void and have to pay - a moth for 36 moths on top of car and ins. payment..

DriveTime customer in Kentucky
May 06, 2016

* Source: CFPB Complaint Database

DriveTime response to complaint:
Closed with explanation

Created with Highcharts 4.2.3DriveTimeComplaint HistoryComplaints12/20123/20134/20136/20138/201310/20133/20145/20146/20147/20148/20149/201412/20141/20152/20153/20154/20155/20156/20157/20158/20159/201510/201511/201512/20151/20162/20163/20164/20165/20166/20167/20168/20169/201612/201602.557.51012.5Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3DriveTimeManaging the loan or lease3.0%91.1%5.9%ClosedClosed with explanationClosed with non-monetary reliefSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageManaging the loan or lease0.3%8.4%1.4%0.5%1.9%9.2%76.9%1.4%Untimely responseClosed with non-monetary reliefClosed without reliefClosed with reliefClosedClosed with monetary reliefClosed with explanationIn progressSource: Consumer Financial Protection Bureau

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