Homebridge Financial Services, Inc. Mortgage Complaint

Homebridge Financial Services, Inc. Mortgage department,

Conventional fixed mortgage Loan servicing, payments, escrow account North Carolina

I received a letter dated -/-/16 from HomeBridge Financial Services ( actually received the physical letter via mail on -/-/- ) stating my loan was sold AGAIN ( this is the 3rd time my loan has been sold in less than 12 months ) to - - - effective -/-/16. However, I have auto setup for my payments at HomeBridge that has been transferred on -/-/16. When I attempted today ( -/-/16 ) to call - -, to explain that I have n't received a loan package yet and the payment had already been made to HomeBridge, I was unable to physically talk to anyone without a Loan # but did hear a recording that " if I was calling regarding loan transfer - it would n't be completed until -/-/16 ). I then tried to call HomeBridge and every time I entered my Loan # and last - digits of SSN the call was disconnected. Therefore, I was unable to speak with anyone there either.