Bank of the West Mortgage Complaint

Conventional fixed mortgage Loan servicing, payments, escrow account

Bank of the West Mortgage department,

Conventional fixed mortgage Loan servicing, payments, escrow account Nebraska

On - -, 2015 we reinstated mortgage # - with Bank of the West, - - -, -, NE -, -. We were in the process of selling the property but Bank of the West would not work with us. On - -, 2015 we closed the sale and paid off Bank of the West. The payments totalled $150000.00 ; however, we owed $140000.00, or a difference of $15000.00. Additionally, we were charged twice for an escrow shortage of $2500.00 and attorneys fees and inspections of -. The attorney fee and inspection were incurred before Bank of the West had accepted the -, 2015 which stopped out the judicial procedure.

Bank of the West customer in Nebraska
May 02, 2016

* Source: CFPB Complaint Database

Bank of the West response to complaint:
Closed with explanation

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