Citizens Financial Group, Inc. Student Loan Complaint

Non-federal student loan Can't repay my loan can't decrease my monthly payments

Citizens Financial Group, Inc. Student loan department,

Non-federal student loan Can't repay my loan Can't decrease my monthly payments New Hampshire

My lender will not work with me in any way to make income contingent payments. My monthly loan payment costs more my wages for had of the month. This is causing undue burden on my family and making a living impossible.

Citizens Financial Group, Inc. customer in New Hampshire
Apr 30, 2016

* Source: CFPB Complaint Database

Citizens Financial Group, Inc. response to complaint:
Closed with explanation

Company profile

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How Citizens Financial Group, Inc. handles Can't repay my loan complaints

Created with Highcharts 4.2.3Citizens Financial Group, Inc.Complaint HistoryComplaints1/20164/20165/201611/201600.511.522.5Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3Citizens Financial Group, Inc.Can't repay my loan100.0%Closed with explanationSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageCan't repay my loan0.1%5.2%0.4%4.8%88.5%1.1%Untimely responseClosed with non-monetary reliefClosedClosed with monetary reliefClosed with explanationIn progressSource: Consumer Financial Protection Bureau

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