Investors Bank Mortgage Complaint

FHA mortgage Loan servicing, payments, escrow account

Investors Bank Mortgage department,

FHA mortgage Loan servicing, payments, escrow account New Jersey

Investors bank has increased my monthly payment from $1300.00 to $1800.00. Calls to the bank were not returned although representative promised they would call back.

Investors Bank customer in New Jersey
Apr 26, 2016

* Source: CFPB Complaint Database

Investors Bank response to complaint:
Closed with explanation

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How Investors Bank handles Loan servicing, payments, escrow account complaints

Created with Highcharts 4.2.3Investors BankComplaint HistoryComplaints2/20125/20127/20122/20132/20144/20145/20146/20157/201512/20154/20167/20162/201700.511.522.5Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3Investors BankLoan servicing, payments, escrow account85.7%7.1%7.1%Closed with explanationClosed with monetary reliefClosed with non-monetary reliefSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageLoan servicing, payments, escrow account0.2%5.8%5.1%1.1%2.3%4.0%80.3%1.2%Untimely responseClosed with non-monetary reliefClosed without reliefClosed with reliefClosedClosed with monetary reliefClosed with explanationIn progressSource: Consumer Financial Protection Bureau

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