PHH Mortgage Mortgage Complaint

PHH Mortgage Mortgage department,

VA mortgage Loan servicing, payments, escrow account Colorado

PHH Mortgage is repeatedly saying they did n't get my payments, it 's been happening since fall of last year. I mailed in a $2700.00 in - to catch up what they said I was behind and an $850.00 check for -/-/- 's payment. They sent back -/-/- 's payment, which I mailed in -/-/-. I received it back on - -, 2016. I called, told them they were n't getting late fees for sending it back, I copied it and remailed it within a week. I mailed -/-/- 's payment in on -/-/-, I mailed -/-/-, late, on -/-/-. The day after I mailed -/-/- 's payment in, I received -/-/- 's back again, saying that it did n't cover what was owed. - -, 2016, I mailed a check for $3600.00, covering all of -/-/- through -/-/-, less late fees since I have sent in the payments. As of today, they are claiming, AGAIN, that they did n't receive the check. I have tried contacting them via email about the check, I was told to call collections and make payment arrangements. I have paid! They are destroying my credit with their poor handling of their business. I can believe that MAYBE one payment does n't make it, but several? I am fed up!!!!! I tried to make a one time payment online today, it would n't let me. I get the run around. I think they are taking advantage of a -, I am almost - years old and have a VA loan.