Ocwen Mortgage Complaint

Ocwen Mortgage department,

Conventional fixed mortgage Loan servicing, payments, escrow account Wyoming

Our loan is serviced by Ocwen. We inquired about a payoff amount in -. When we received the payoff amount in addition to the principal amount due it included over $16000.00 in an interest arrearage. This $16000.00 was kind of hidden. We did do a forbearance on our loan back in -/-/- which did alter/increase our payments for a period of time ( about a year ). The loan was transferred or sold sometime after that. We have asked Ocwen on many occasions since -/-/- to provide documentation of an agreement to pay this additional interest they are adding on our payoff. They keep putting us off saying that they are opening a research request and then the issue went to an Escalation Manager who is also continuing to " research '' the issue. As of now they still have not provided any documentation saying that we would be charged this additional interest. We have been sent a Balloon payment notice saying that our entire loan is due and payable in -, -. They are trying to force us to pay this additional interest that we have not ever agreed to pay and do not feel that we owe them.