Shellpoint Partners, LLC Mortgage Complaint

Conventional adjustable mortgage (ARM) Loan modification,collection,foreclosure

Shellpoint Partners, LLC Mortgage department,

Conventional adjustable mortgage (ARM) Loan modification,collection,foreclosure California

ShellPoint - - - - - - - - - - -, - CA - The investor, - -, is refusing to honor the servicer 's, ShellPoint 's, value of - and insisting on receiving - minimum net. This would make the purchase price - ***** The investor is requiring the buyer pay - OVER AND ABOVE FAIR MARKET VALUE for this property. The agent had sent market comps to Shellpoint, using a price per square foot basis to reach the purchase price of $ -. Shellpoint originally used comps that were NOT comparable- they were for much larger homes that were in far better condition. After a value dispute ShellPoint lowered the value to -. The investor, - - is refusing to honor its servicer 's value. - - is demanding that based on their own comps.


same condition in this community with the same square footage. We want to reiterate that - - and its surrogates, aka servicers, forced the homeowners from this property telling them they no longer owned it and converted this property to a zombie foreclosure. Please review our - CFPB complaint ( filed -/-/16 ) again. NONE of these issues have been resolved in any manner whatsoever. - - and their surrogate 's actions have caused financial harm to the sellers in the form of - dues that they are liable for under California law. This is not to mention the emotional toll this is taking on our elderly sellers living on a fixed income, who are being continually swindled by - - and their surrogates. It is quite possible that - - and their surrogates have violated multiple state and federal laws : 1. Illegal eviction 2. Constructive fraud 3. Illegally telling a homeowner they had no retention options on multiple occasions ... ..among others ... .. PLEASE remember that - - has already settled in the amount of $5.00 BI dollars for LOAN FRAUD.

Shellpoint Partners, LLC customer in California
Apr 21, 2016

* Source: CFPB Complaint Database

Shellpoint Partners, LLC response to complaint:
Closed with explanation

Created with Highcharts 4.2.3Shellpoint Partners, LLCComplaint HistoryComplaints4/20121/20142/20143/20144/20145/20146/20147/20148/20149/201410/201411/201412/20141/20152/20153/20154/20155/20156/20157/20158/20159/201510/201511/201512/20151/20162/20163/20164/20165/20166/20167/20168/20169/201610/201611/201612/20161/20172/20173/20174/201705101520Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3Shellpoint Partners, LLCLoan modification,collection,foreclosure93.9%3.2%1.9%1.0%Closed with explanationClosed with monetary reliefClosed with non-monetary reliefIn progressSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageLoan modification,collection,foreclosure2.6%80.5%0.9%7.4%0.6%6.9%0.9%0.2%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefIn progressUntimely responseSource: Consumer Financial Protection Bureau

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