TCF National Bank Bank Account Or Service Complaint

Checking account Problems caused by my funds being low

TCF National Bank Bank account or service department,

Checking account Problems caused by my funds being low Arizona

TCF Back returned - items on -/-/16 even though the money was in the account. Their reasoning for returning the - items that total $89.00 was because I had a pending item that as of today -/-/16 still has not posted. They charged me $140.00 in overdraft fees even though my account balance was NOT negative. Their reasoning was they authorized the payment at -CST on -/-/16 so since the charge was authorized, it MIGHT overdraw my account. Out - check was deposited on -/-/16. Even though the bank was closed and the cut off time for my - payment had passed and was not going to post. So in essence I was charged - % more than my actual items. TCF Bank is raping their customers with this unfair practice. A pending item may or may not post, it could have been cancelled, it could be a temporary hold. You can not return items on speculation. I contacted TCF customer service and they were rude. They would only refund $50.00 so I am still out $98.00,. This unfair business practice can not be legal.

TCF National Bank customer in Arizona
Apr 15, 2016

* Source: CFPB Complaint Database

TCF National Bank response to complaint:
Closed with monetary relief

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