KeyBank NA Bank Account Or Service Complaint

KeyBank NA Bank account or service department,

Checking account Deposits and withdrawals Washington

-/-/- my Health Savings Account could not be accessed by a Key Bank teller. We then discovered - checks totaling $7900.00 had been written on this account -/-/--/-/- ( none of them written to health professionals ). I did not check this account routinely since I last used it in -/-/-. I filed an affidavit of fraud with Key Bank, filed a police report ( they could not help since identity theft is hard to prosecute ), checked the credit bureaus for other fraud ( none was found ) & assumed I would get reimbursed by Key Bank. However, Key Bank refuses since it had been greater than 60 days since the fraud occurred & the discovery & report of fraud. I have contacted local , county, state and federal agencies asking for help. The WA State Attorney Generals Office has started an investigation # -. I believe the office forwarded my information to you but suggested I do so as well. If you decide to help me & need more information about any aspect of this case, please let me know & I will send everything I have. I have talked to several people & not one person I spoke to is aware of this rule. I would love to get my money back but even more I would love to have agencies responsible for protecting money, notify consumers when an account is opened, this rule exists. Consumers should have to sign they understand this rule. Thank you for your interest. If you can help me, I would so appreciate it.