DriveTime Consumer Loan Complaint

DriveTime Consumer Loan department,

Vehicle loan Managing the loan or lease Florida

I got a loan with Drive Time in - till -, I was never late or missed a payment. -/-/- I discovered my payments history was not reported to any of the credit agencies. Initially Drive Time refused to fix it and that is when I filled my 1st complaint with Bureau Of Consumer Finance. Shortly after I was contacted in writing by - - B. please see letter attached ( although she had the wrong year on top of the letter ) She contacted me in -/-/- not -/-/-. In the letter she stated " we are only able to reinstate paid loans through -, as they are the only credit bureau with the ability to do so. This update should reflect on - - 's credit reporting with - within 30-60 days. '' I accepted her terms, however till this day -/-/-, - tells me they never received the information from Drive Time to report it. - provided me with a copy of my credit report showing no evidence of Drive time being reported. I contacted - - - office on -/-/-, -/-/- and -, I spoke with - different people and they all claimed - - - was not available. None of them seem to know about the letter from - - B in - - and when I brought it to their attention, they all said - - - will have to call me back. I find this completely irresponsible from Drive Time and I ask for mediate compliance as per the letter from - - -, please see copy attached. Thank you