Pentagon FCU Consumer Loan Complaint

Pentagon FCU Consumer Loan department,

Vehicle loan Shopping for a loan or lease Texas

I contacted Pentagon Federal Credit Union to inquire about products and services. After establishing an account, I called back that same evening to apply for an Auto Loan. When applying for the auto loan with the second representative, he offered and and asked if I wanted some type of insurance product that would take care of payments in the event that I was injured/etc. What I found E-TREMELY disturbing is that fact that the rep asked if I had been diagnosed with -, an -, or -. That is confidential and personal information. No customer service representative should be qualified to ask for that information. No customer service representative should be privy to a customer 's name and potential -, and/or - status. In addition to this, this is discriminatory lending practices. This is not ok.