Santander Bank US Mortgage Complaint

Santander Bank US Mortgage department,

Home equity loan or line of credit Loan servicing, payments, escrow account Massachusetts

I have a home equity loan with Santander Bank. The loan was in - my name and my husband who In - is my ex husband. The house is only in my name since the divorce. I was and continue to make all payments. In -, my ex declared bankruptcy and was told by bankruptcy lawyers I would not be impacted in any way. He was granted a discharge effective -/-/-. Santander shut off my auto payment process to make auto pymts from my checking acct which did n't allow me to get an interest rate discount. I was told to try again in a year or so. I 've been told several other times I could not get this service and discount because of my ex husband 's situation. I think it 's an unfair practice that I ca n't get this auto payment service and discount based on my payment history and credit status.