PennyMac Loan Services, LLC Mortgage Complaint

PennyMac Loan Services, LLC Mortgage department,

Conventional fixed mortgage Loan modification,collection,foreclosure Oregon

BPO was completed on property that we are working on a short sale on - the lender 's BPO came back extremely over valued so we completed a value dispute. Our value dispute is attached as - and " Seller Report.pdf '' I have also attached the e-mail chain to the manager - -, I 've been trying to get him to respond since - - and I 've sent - e-mails without a response at this time. The last response we got was on - - where we were told that they disagreed with our value dispute and would only offer a deed in lieu because of the condition of the property. The condition of the property would be irrelevant if we already have a buyer for the property who is willing to accept the condition of the property. The BPO was proven to be inaccurate and incomplete per our value dispute but they will not adjust the value. They have told us that even though the BPO was " incorrect '' that does not effect the value of the BPO - which just ca n't be true based on our dispute.