Pentagon FCU Mortgage Complaint

Pentagon FCU Mortgage department,

Conventional adjustable mortgage (ARM) Application, originator, mortgage broker Alaska

I had a mortgage with Pentagon Federal Credit Union with a balance of approximately $130000.00. I applied in early - for a re-finance in the amount of $160000.00 on an adjustable - rate mortgage and stipulated a Title Service company here in Alaska as my choice of service. After the loan was approved and scheduled for closing - I was notified at the last minute another Title company would service the loan. I objected ( by email ) because it would cost more - they said they would lower some fees to make up for it and they did ( but not for as much as promised initially - again by email ). Also questioned why we are paying $1000.00 for an appraisal that cost $700.00 ( which is why we wanted to choose our appraiser and Title company ) basically told verbally by " - '' it was a service fee tacked on by - (?? ) Signing was scheduled at our


From - - we received - different disclosures. We signed on - and was told funds would be available on the - - then the - ... Was given an electronic deposit tracking # and told was made n the - after -. As of today the - still no funds after repeatedly requesting by emails starting - As of today no accounting received for our request for clarification of " changes '' we were told would result in funds received As of today we have not received ANY copies of any documents we signed. Emails attached along with copies of documents sent to us.