Empowerment Ventures, LLC Prepaid Card Complaint

General purpose card Adding money

Empowerment Ventures, LLC Prepaid card department,

General purpose card Adding money West Virginia

My payroll is advertised to be deposited up to two days early. My employer submitted my funds to RushCard yesterday. They advertise when you call on the automated system that they post funds immediately when funds are released to them. I called customer service to ask why my deposit is late as it shows by - each pay date. I spoke with a rep at -. to ask why it was late and she responded she does n't know why I would be worried my money was missing. I asked for a supervisor immediately and she would not transfer me. I asked for another rep and she hung up on me. Now im worried because this happened before and my hard earned paycheck is missing and I have been hung up on by the company who I trusted my money with.

Empowerment Ventures, LLC customer in West Virginia
Mar 29, 2016

* Source: CFPB Complaint Database

Empowerment Ventures, LLC response to complaint:
Closed with explanation

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